KeywordSpy .com Scam! Bad Support
Current Mode: Just got back from my credit card bank. Spent about 2 hour to open a dispute (including traveling time ) and need to wait for 3 – 4 weeks for the results yet probably can’t stop keywordspy from charging for the next payment. I might need to stop my credit card and open a new one.. cost another amount of fees..
Story: subscribe to GOLD membership last week ( about $89.95++) but not being upgraded. Write tons of email to them, including email@example.com, firstname.lastname@example.org, email@example.com but no reply.. ( both susan and michelle have been spamming around promoting keywordspy as well in various forums and blog ) .. hardly find any phone support, only fax..
Trying to find anything about the keywordspy team, but only get Luke Anderson ( name of the CEO ) nothing more.
Went to http://cardpayments.biz ( their payment gateway ) to find my order but nothing there.
Trying to sent complaint using the form in http://cardpayments.biz and I get this
The page cannot be displayed The page you are looking for cannot be displayed because the page address is incorrect. It's definitely scam I didn't even receive a receipt/email that they will sent(auto sent) to me when the transaction completed. I know some of you might use keywordspy before and you are doing great but this is just my real experience.
BY: dark0circles another user says : I'm fairly certain they're promoting through referral spam, as well. I see them in my logs a lot, but think of this: if a competitor were really looking me up, would they make a point of clicking through to my website several times from the keywordspy page, each time landing on the same page, or would they try to do their research more inconspicuously? another keywordspy user says: its not referral spam, its them scanning sites for the data they aquire... I tried spyfu in the past and it just wasn't accurate with what I was putting into adwords. keywordspy has worked much better for me and I now have a great relationship with them. If anyone has any problems or questions email firstname.lastname@example.org he has gone above and beyond with me